Quantitative Sciences Group Service Center Fees

Explanation of Fees (see fees below)

A summary of the Forestry Computing policy vision can be found here: Forestry Computing Resources Policies

Financial Responsibility | Financial Support | General Explanation | Quantitative Sciences Group Service Center Fees

Financial Responsibility

The costs of providing basic and extended computer support services are recovered through fees charged through the Quantitative Sciences Group Service Center. All fees are established based on actual or anticipated expenses and are charged equitably to all eligible members. Each responsible party will identify or affirm their authorized users of support services on a quarterly basis as bills are received. Each unit will review the quarterly QSG bill and submit changes in writing to QSG.

Financial Support

“Full Dean Support” is defined as the Dean/College paying the fully supported user fee associated with a particular user. Positions designated for Full Dean Support are as follows:

All professorial faculty, instructors, professional faculty, classified staff, and other personnel supported in the College Annual Essential Expenses Budget and having an appointment level of 0.5 FTE or greater, who are paid by an index with College of Forestry organizational code, and who are housed in CoF facilities.
Extension faculty who are housed on-campus and with tenure home and principal assignment in the College of Forestry receive Full Dean Support. Off-campus Extension faculty normally have their computer support provided by OSU-ES.
Emeritus professorial faculty receive Full Dean Support upon annual verification of need and activity status by department head.
Graduate students who meet the University’s continuous enrollment requirement or who are within two months after defending their thesis/dissertation.
Undergraduate student employees who work in an administrative unit or department office.

General Explanation

UNIX fees are a flat fee ($400/mo for HPC cluster) based on a full recovery of the costs to maintain and operate the UNIX network.
Fully Supported User fees are a flat fee ($126/user/month) based on a full recovery of the costs to maintain network services with helpdesk support for user and machine issues.
- Services include:
  - rapid assistance with problems related to hardware, software and network
  - queued assistance and follow-up with more difficult hardware, software and network problems
  - checkout equipment
  - support for workshops
  - shared printing support
  - network disk space
  - network backup and recovery
  - network wiring infrastructure and security
  - management of operating system patches and software patches
  - software licenses (concurrent-licensed software for instruction and research, …)
  - hardware and software – purchase, setup, configuration & troubleshooting
Network account only fees are a flat fee ($42/account/month) based on a full recovery of the costs to maintain and administer the PC workstation network.
- Services include:
  - software licenses (concurrent-licensed software for instruction and research, …)
  - network disk space
  - network backup and recovery
The Networked Machine fees are a flat fee ($42/machine/month) based on a full recovery of the costs of maintaining and supporting machines attached to the PC workstation network.
- Services include:
  - network wiring infrastructure and security
  - management of operating system patches and software patches
  - hardware and software – purchase, setup, configuration & troubleshooting
The hourly troubleshooting fee is applied when requested technical assistance goes beyond the basic level of support covered by Helpdesk and machine support fees.
The plotter printing fee covers the purchase of paper, ink, maintenance, replacement of the plotter on a five year rotation, and employee time to troubleshoot and support plotter use.
The specialized software fee is prorated based on the actual cost of the software and the number of authorized users, if software is purchased as a shared license. Otherwise, cost is actual cost of the individual license.
Any computing related charges invoiced to the College of Forestry by OSU Information Services for Forestry Computing Resources customers will recharged to the customer’s account for the exact amount of the expense.
Extended network disk space and backup services have two associated costs -- data backup and server disk space. Those over quota and not on private servers will be charged for disk space and backup. Current quotas are:
- User home directory quota - 40 GB (single user access)
- Group/Project shared directories - 60 GB (multiple user access)
Database and Web hosting incurs a fee in cases where the databases or web sites utilize resources beyond those provided as part of the basic services supported by machine fees and network access fees. This service is for a minimum of one year and may be renewed annually. Charges are pro-rated to complete the fiscal year of service start and then, subsequent years, billed annually during the first quarter of each fiscal year.

The fee schedule is listed below.